Program Design Manager

Job Description

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. In this role, you'll work closely with cross-functional teams to improve and streamline case management workflows, ensuring everything runs smoothly and stays compliant. You'll be the main point of contact for both internal teams and external vendors, helping prioritize system updates and resolving any issues that come up. Managing system access, overseeing change management, and providing training on updates will also be part of your responsibilities. To succeed, you'll need 7+ years of solutions architecture experience , particularly with AML systems, and a solid understanding of regulatory requirements. Strong communication skills and a collaborative mindset are key, and experience in fintech or crypto is a bonus. Certifications like ACAMS are highly valued. What you’ll be doing (ie. job duties): Work closely with engineering teams to design, prioritize, and deliver solutions related to AML case management system Manage a backlog of features and enhancements, clearly articulating problems, business justifications, and success criteria Work with product and engineering teams to integrate AML compliance into product design and development Proactively identify opportunities to enhance the investigation program, leveraging advanced AI and Large Language Models (LLMs) Facilitate the resolution of xfn dependencies, collaborating with Vendor and internal teams to manage a unified roadmap What we look for in you (ie. job requirements): Experience in API development and other integration standards Experience working with global systems Collaborative approach with excellent oral and written communication skills Ability to engage effectively with a diverse group of stakeholders, both internal and external. Nice to haves: One or more of the following certifications: ACAMS, CCAS, TRM-CI, TRM-ACI Fintech/Startup experience Crypto industry experience