IT Engineer

Job Description

Our Team At Trilitech, we drive innovation in Web3 by empowering developers and creators to build pioneering solutions on the Tezos blockchain. Our expertise spans core blockchain development, decentralised applications, infrastructure tooling, developer experience, and incubation programs, with a strong focus on cultural projects, decentralised finance, and gaming. We're dedicated to redefining possibilities and setting new standards within the rapidly evolving blockchain space. Our Technology Tezos is an open-source blockchain known for its flexibility, security, and unique self-evolving capabilities. With innovations like Etherlink—an EVM-compatible Layer 2—Tezos is scaling rapidly and attracting a growing developer community. Its ecosystem supports diverse projects, from Uranium.io, a decentralized marketplace for tokenized uranium, to leading digital art platforms like Objkt.com. We encourage you to explore the Tezos website and follow us on Twitter & Discord to learn more about the project. Who We're Looking For We're looking for people who are proactive and resourceful — those who enjoy turning ideas into reality. You’ll have plenty of autonomy, and the chance to make a meaningful impact from day one. Bring your curiosity, energy, and determination, and you’ll play a key role in our growth journey. If you’re comfortable taking initiative, enjoy exploring new possibilities, and are passionate about crypto and working in a fast-paced environment, you’ll feel right at home here.. The Role The IT Engineer role at Trilitech plays a vital role in ensuring our people have the tools and support they need to work productively. You’ll be the go-to person for keeping end-user technology running smoothly across our London and Paris teams, supporting a team of around 150 employees. From troubleshooting and resolving technical issues to maintaining core systems, your work will directly enable our teams to do their best work. If you’re proactive, passionate about helping others, and thrive in a fast-paced, collaborative environment, you’ll fit right in with our talented and innovative team. What you’ll do Administering Google Workspace, including email and file sharing. Managing on-site hardware and communication equipment Setting up and installing Mac laptops for new and existing team members Overseeing endpoint management with Jamf Working with internet providers and vendors to ensure smooth service delivery Providing day-to-day support for end users, including remote staff Monitoring and managing the IT support ticket queue What you’ll need Hands-on experience with Google Workspace, Jamf, and Mac computers Strong background in IT Service Desk support Curiosity or knowledge of the blockchain space is a plus Willingness to travel to Paris and other locations at least once every two months What you can expect from us Competitive salary with substantial incentive schemes Generous long-term incentive plan (LTIP) tez token scheme Hybrid working environment Daily lunch provided in-office Commuter costs reimbursement (up to £2,700 annually) 20-day policy for working abroad 25 days paid holiday plus your birthday off Enhanced parental & adoption leave Pension contributions double matched (up to 10%) Private medical and travel insurance with mental health support Learning and development programs Life assurance (5x base salary) Why You'll Love It Join a fast-paced environment where you'll lead impactful initiatives. You’ll have autonomy to deliver results, supported by passionate colleagues in a focused but fun environment. We value ambition, creativity, and continuous learning—providing the ideal setting for career growth. Our Principles: Desire to Win: We strive for excellence and aim to be the best. Sense of Urgency: Adaptability and decisive action keep us ahead. Ownership Mindset: We lead by example, taking responsibility for outcomes. Pragmatism: We focus on impactful results. Communication: Transparency and collaboration are central. Resourceful Approach: We maximise our resources for competitive advantage.